Field Service Management Software for HTM Teams
Dispatch the right technician, close work orders in the field, generate compliant service reports, and invoice the client — one platform for the entire biomed service workflow.
What is HTM field service management software?
Healthcare Technology Management (HTM) field service management software coordinates the work of biomedical technicians who service medical equipment across customer facilities — service requests, scheduling and dispatch, mobile work orders, service reports, and billing. Generic FSM tools handle scheduling and invoicing but know nothing about medical devices or healthcare compliance. Bravio is FSM built exclusively for HTM: every work order links to a device-level asset history, every closed job produces an ISO 13485-ready signed report, and PM programs run themselves in the background alongside repair work.
Everything included
Service Requests & Dispatch
Intake requests from customer portals, triage by SLA and equipment criticality, and assign the right technician instantly.
Mobile Work Orders
Technicians see jobs, asset histories, manuals, and checklists on iOS/Android — offline-capable for hospital basements and RF-shielded rooms.
Compliant Service Reports
Every closed work order generates a digitally signed, ISO 13485-ready service report automatically — no re-typing back at the shop.
Integrated Invoicing
Parts, labor, and travel roll into an accurate invoice the moment the work order closes. Faster billing, faster cash flow.
PM Program Automation
Preventive maintenance runs alongside repair work: risk-based schedules, due lists, and bulk reminders keep contracts compliant.
Customer Self-Service Portal
Hospitals submit requests, track status, and download compliance reports 24/7 — a competitive edge when bidding contracts.
Who uses Bravio for HTM field service?
- Biomedical ISOs dispatching technicians across hospitals, clinics, and surgery centers
- Biomed repair shops that pick up, service, and return equipment
- Imaging and lab equipment service companies
- HTM teams replacing generic FSM tools like BlueFolder or Jobber
Transparent Pricing
Scales with your shop.
Simple, predictable pricing that grows with your team. No hidden fees.
Perfect for small shops replacing spreadsheets and manual logs.
For high-volume independent biomedical teams requiring advanced automation.
Frequently Asked Questions
How is HTM field service software different from generic FSM?
Generic FSM (BlueFolder, Jobber, ServiceTitan) handles scheduling and invoicing but has no concept of medical devices, PM programs, or healthcare compliance. HTM-specific FSM like Bravio links every job to a device-level asset history, produces ISO 13485-ready signed service reports automatically, and runs AEM-aware PM schedules alongside repair work.
Does Bravio combine FSM and CMMS in one platform?
Yes. Bravio is both: field service management (dispatch, mobile work orders, quoting, invoicing) and a full biomedical CMMS (asset lifecycle, PM automation, compliance reporting). Biomed shops run one system instead of two.
Can technicians use Bravio offline inside hospitals?
Yes. The native iOS and Android apps work offline — technicians complete checklists, capture photos and signatures, and the app syncs when connectivity returns.
How quickly can a biomed service team get started?
Most teams are live within days. Signup is self-serve, there are no implementation fees, and Bravio includes free high-fidelity migration of assets, customers, and service histories from spreadsheets or legacy systems.
Evaluating alternatives? See how Bravio compares to TruAsset, MaintainX, BlueFolder & more →